Discussion - Mastering the Skills of Moderation Horst Hanisch

This book focuses on the subjects of moderation, discussion-rounds, surveys, round tables and different forms of dialogs. It demonstrates how to lead a conversation properly, how to avoid manipulation and how to reach a target-oriented outcome. Among others, the content includes the following subjects:.The first decisive impression.Interpersonal communication.What language tells us.From monolog, over dialog to a group conversation.Group dynamics in group conversation.Moderating a conversation round, surveys and interviews.Reciprocal interdependence and influence.Manipulation through statistics or smart display?